Last Updated: 27 September 2024

At Trinity Curated Wellness, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website, interact with our services, or engage with us in any way. By using our website, you agree to the terms of this policy.

1. Information we collect

We may collect the following types of information:

• Personal information: When you book a service, sign up for a newsletter, or make a purchase, we may collect your name, email address, phone number, mailing address, and payment details.

• Non-personal information: This includes data such as IP addresses, browser types, and information about how you navigate our website, which is collected via cookies or other tracking technologies.

• Health information: If you choose to provide us with details related to your health, wellness goals, or other personal preferences to enhance your experience, this information will be treated with the utmost care and confidentiality.
  
  
  

2. How we use your information

We use your information in the following ways:

• To process bookings, payments, and provide our services.

• To communicate with you regarding appointments, promotions, and news relevant to your wellness journey.

• To improve our website, services, and overall client experience.

• To personalise your experience with customised wellness recommendations.

• To comply with legal obligations and ensure the security of our platform.
  
  
  

3. How we protect your information

We use industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. These include encryption, secure servers, and restricted access to sensitive information.

4. Sharing your information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers or business partners who assist us in delivering our services, such as payment processors or IT support. These partners are required to maintain the confidentiality of your information.

We may also disclose your information if required by law, such as in response to a court order or legal process.

5. Your rights

You have the right to:

• Access the personal information we hold about you.

• Request correction or deletion of your personal information.

• Opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly.

• Withdraw your consent for us to process your data, where applicable.
  
  
  

6. Cookies and tracking technologies

Our website uses cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us understand how you interact with our website. You can adjust your cookie settings in your browser, but this may affect your ability to use certain features of our site.

7. Third-party links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies before providing any personal information.

8. Changes to our privacy policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any updates will be posted on this page, and we encourage you to review the policy periodically.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Trinity Curated Wellness
Email: hello@trinityco.com.au
Address: Trinity at Thomson House, 18-20 Thomson Street, South Melbourne VIC 3205

Thank you for trusting Trinity Curated Wellness with your personal information. We are committed to respecting your privacy and ensuring your wellness journey is secure and personalised.